Cancellation & Refund Policy

Payment is required to reserve an appointment.
Customers may reschedule with at least 24 hours' notice.
Cancellations under 24 hours may be non-refundable.
No-shows, inaccessible pickup items, or incorrect addresses may be non-refundable.
Refunds are not guaranteed after cleaning has started.
If we must cancel, you may reschedule or receive a refund.

Last updated: June 2026